Hotel Marketing Blog

Hotel Marketing Tips & Ideas by XOTELS

Discover XOTELS‘ Hotel Marketing Blog with innovative marketing strategies, industry trends, and expert insights to elevate your hotel’s visibility and guest engagement.

Order Takers vs. Personalized Sales. How Effective is Your Hotel Selling over the Phone?

By |Hotel Management Blog, Hotel Marketing Blog|

hotel reservations_phone_salesDo you know what the conversion % is of your hotel's reservations department? We seem to put a lot of focus on our website conversion statistics, but how many calls are we actually converting in to bookings. Phone sales is a very important direct sales channel for hotels, consumers are making the effort to contact you directly, and should be easy to convert. Why is it though that many hotels have such a poor sales process? Isย hotel management not on the ball ?

Top 10 Social Media Marketing Tips for Hotels

By |Hotel Management Blog, Hotel Marketing Blog|

stopI actually would like to rephrase this. I recommend to stop all online marketing spend. Just kick it out of your budget. Save some cost for a change. I simply would like to take back what I wrote in previous blog posts, and what I said during any of our seminars and workshops about hotel internet marketing and social media marketing. I now run a 100 room hotel and I have got it all figured out .
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