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Apartment Hotel / Aparthotel

What is the meaning / definition of Apartment Hotel or Aparthotel? Also known as a Residential Hotel or Extended Stay Hotels; an apart hotel is a type of hotel that has long-term housing for guests, but may still have hotel services like housekeeping and on-site dining. Apartment hotels usually include a [...]

Amadeus

What is the meaning / definition of Amadeus in the hospitality industry? Amadeus is a Computer Reservation System (CRS) or better a Global Distribution System (GDS). It refers to the reservation tool travel agents use when making an air, hotel, car or other travel service booking. Amadeus is the leading GDS [...]

ALOS – Average Length of Stay

What is the meaning / definition of Average Length of Stay in the hospitality industry? ALOS stands for Average Length of Stay. It is the average amount of days guests stay at the hotel during a particular period. Formula: Average Length of Stay (ALOS) = Number of roomnights / Number of [...]

Allotment

What is the meaning / definition of Allotment in the hospitality industry? The term Allotment is used in the Hotel industry to designate a certain block of pre-negotiated rooms which have been bought out and held by a third party (such as a travel organiser, wholesaler, tour operator, hotel consolidator, travel [...]

Allocation

What is the meaning / definition of Allocation in the hospitality industry? In the hotel industry, allocation describes the process of selecting a number of rooms and making them available for sale. A hotel manager may choose to allocate only a limited amount rooms towards sales in order to have them [...]

All Inclusive Resort

What is the meaning / definition of All Inclusive Resort? An all-inclusive resort is a holiday resort, which, as the name already states, has everything included in the price. A Holiday resort that includes at a minimum lodging, three meals daily, soft drinks, alcoholic drinks, and possibly other services in the [...]

All Inclusive Hotel

What is the meaning / definition of All Inclusive Hotel in the hospitality industry? All inclusive hotels incorporate more than solely the price of a room into the price per night, but also three meals per day (Breakfast, Lunch and Dinner), services and activities. Although every hotel is different and may [...]

AGOP – Adjusted Gross Operating Profit

What is the meaning / definition of Adjusted Gross Operating Profit (AGOP) in the hospitality industry? AGOP stands for: Adjusted Gross Operating Profit AGOP is the figure that is found by subtracting “hotel base management fees” from the “gross operating profit”. How is AGOP calculated? Formula: AGOP = GOP – Hotel [...]

AGM – Annual General Meeting

What is the meaning / definition of Annual General Meeting in the hospitality industry? A Annual General Meeting (AGM) is a gathering that is held every year to discuss the issues and concerns, the proposed solutions and goals facing a business or hotel in the upcoming year. It is also in [...]

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