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What is the meaning / definition of Turnaway in the hospitality industry? Sometimes, a hotel simply cannot accommodate a guest who has already made a reservation. Having to treat such a guest as a Turnaway can happen at any time of year, but this usually occurs during a certain period and [...]

What is the meaning / definition of TrevPOR in the hospitality industry? TRevPOR stands for: Total Revenue Per Occupied Room TRevPOR considers total revenue per occupied room, which gives you a better understanding of how much profit you make from the guests who actually stay at your property. Using TRevPOR, you [...]

What is the meaning / definition of TREVPEC in the hospitality industry? TREVPEC stands for: Total Revenue Per Client It is is a very favourable KPI metric to calculate the total revenue generated per customer. It is also taking into account double and family occupancy factors. How do you calculate TREVPEC? [...]

What is the meaning / definition of TREVPAR in the hospitality industry? TREVPAR stands for: Total Revenue Per Available Room It is a hotel KPI that gives a preview of the total revenue from all departments which the room can generate. While RevPar only takes account of the revenue generated by [...]

What is the meaning / definition of Travel Agent in the hospitality industry? Travel Agent is a person whose job it is to arrange travel for end clients (individuals, groups, corporations) on behalf of suppliers (hotels, airlines, car rentals, cruise lines, railways, travel insurance, package tours). His task is to simplify [...]

What is the meaning / definition of Transient in the hospitality industry? At most hotels, guests fall into two main categories: group and non-group. Amongst the non-group category are Transient Travellers: these are guests who are predominantly on-the-move and seek short (and often urgent!) hotel-stays. Transient travellers can include: Walk-in guests [...]

What is the meaning / definition of Total Revenue Management in the hospitality industry? Total Revenue Management is a much-discussed concept in hospitality, but in reality it has produced a great deal of confusion. Put simply, it is the revenue management of all revenue sources in a hotel. From your RevPAR [...]

What is the meaning / definition of Total Revenue in the hospitality industry? Total Revenue is the total amount of Revenue coming from all operational departments in a business. Total Revenue is the most common indicator with any business as it allows an insight into a company’s overall performance, market size [...]

What is the meaning / definition of Timeshare in the hospitality industry? A timeshare (sometimes called vacation ownership) is a property with a divided form of ownership or use rights. It is thereby often owned by multiple parties, whereby each owner has rights and access to the apartment at a different [...]