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Accommodation

What is the meaning / definition of Accommodation in the hospitality industry? The term accommodation refers to a room, building or lodging which provides shelter for a person to stay, sleep and live. Pronounciation: ac·​com·​mo·​da·​tion (  ə-ˌkä-mə-ˈdā-shən ) There are many different types of spaces that classify as accommodation, though in [...]

Availability

What is the meaning / definition of Availability in the hospitality industry? Availability is the amount of rooms at the hotel open for sales for a specific set of dates and / or type of accommodation. The term typically relates to a specific set of dates or a certain type of [...]

Auction Site

What is the meaning / definition of Auction Site in the hospitality industry? A auction site is a website, where the price of a product or service is determined by the winning bid. The auction site allows the user to name their own price for any posted products or services within [...]

ATR – Average Treatment Rate

What is the meaning / definition of ATR in the hospitality industry? ATR stands for: Average Treatment Rate This ATR formula is mainly used for Spa Operations (either independently or within a hotel). It calculates the average rate and it is varied on different treatment packages as well as on the [...]

Asset Management

What is the meaning / definition of Asset Management in the hospitality industry? Asset Management is the systematic process of developing, operating, maintaining, upgrading and disposing of assets cost-effectively. An asset is any resource owned by a business. Companies operating in the field of Asset Management, manage investments on behalf of [...]

ARR – Average Room Rate

What is the meaning / definition of ARR in the hospitality industry? ARR stands for: Average Room Rate. It is a hotel KPI which measures the average rate per available room – similarly to ADR. Both of them can be used for the same purpose which is to calculate the average [...]

ARI – Average Rate Index

What is the meaning / definition of ARI in the hospitality industry? ARI stands for: Average Rate Index. It is a Hotel KPI that measures the performance of their ADR compared to their comp set during the same period (competitive set: a group of other hotel brands and competitor that have [...]

ARG – Average Rate per Guest

What is the meaning / definition of Average Rate per Guest in the hospitality industry? ARG stands for: Average Rate per Guest Total room revenue divided by the number of guests. As hotels often have double rooms, triple, quadruple or even more occupancies per room, this ratio allows an insight into [...]

Apollo

What is the meaning / definition of Apollo in the hospitality industry? Apollo is (similar to Amadeus) a Global Distribution System (GDS) operated by Galileo International (owned by Travelport). The GDS is operating as Apollo in the United States, Canada, Mexico and Japan. In Europe, South America, Asia and Africa under [...]

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