FOC – Free of charge

What is the meaning / definition of FOC in the hospitality industry?

FOC stands for: Free of Charge.

It is often used in the travel industry to describe (additional) services for which the client does not have to pay for.

An upgrade into a higher room category is often FOC:

• For promotional purposes
• As added value
• In line with complaint management
• In line with loyalty programs
• In case of overbookings in lower room categories
• Etc.

Other examples can be:

• Free Wifi in a hotel
• A free FAM Trip for a journalist /Press Tour

See also:

• Complimentary
• Hotel Management
• Hotel Consulting
• Hotel Management Company
• Hotel Operator
• Hospitality Industry
• Hospitality
• Hospitality Management
• Virtual Hotel Operator
• Chain Hotel
• Hotel Chain
• Lodging

Synonyms

• FOC
• Free of Charge

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